Terms of Service

Terms of Service

Effective: 1 January 2025 · Last updated: June 2025

Welcome to Propzion. By accessing or using our platform you agree to these Terms of Service (“Terms”). Please read them carefully. If you do not agree, do not use the Platform.

1. Account & eligibility

  • You must be at least 18 years old and legally able to enter contracts.
  • You agree to provide accurate information and keep it updated.
  • You are responsible for activity under your account. Keep your credentials safe.
  • One account per person. Brokerages and developer entities may operate organisational accounts.

2. Acceptable use

  • No fraudulent or misleading listings. Phantom or duplicate listings will be removed and may result in account termination.
  • No scraping, reverse-engineering, or automated access without our written permission.
  • No spam, harassment, or unsolicited contact via the Platform’s messaging tools.
  • No money laundering, sanctions evasion, or financing of illegal activity. We comply with global AML / sanctions regimes.

3. Listings & content

You retain ownership of content you publish. You grant Propzion a worldwide, royalty-free licence to host, display and distribute your content for the purpose of operating the Platform. You represent you have the right to publish each listing and the underlying photographs.

4. Transactions & escrow

Propzion provides tools and infrastructure for real estate transactions. Where escrow is used, funds are held by licensed third-party escrow agents subject to their terms. Propzion is not a party to your underlying transaction unless explicitly contracted.

5. Subscriptions & fees

  • Paid plans renew automatically until cancelled. You may cancel anytime; cancellation takes effect at end of current period.
  • Commission and transaction fees are disclosed before each transaction.
  • Taxes are billed in addition to plan fees where applicable.
  • Refunds for unused plan time are at our discretion unless required by law.

6. Professional users

Agents, brokers, lawyers, developers and lenders are responsible for ensuring they hold all required licences and authorisations in each jurisdiction in which they operate. Propzion may require proof of licensure for verification badges.

7. Disclaimers

Listings, market data, valuations and analytics are provided “as is” for informational purposes. Propzion does not warrant accuracy and is not a substitute for professional legal, financial or property advice. Independent due diligence is your responsibility before any transaction.

8. Limitation of liability

To the maximum extent permitted by law, Propzion’s aggregate liability is limited to the greater of (a) fees paid by you to Propzion in the 12 months preceding the claim, or (b) US$100. We are not liable for indirect, incidental, consequential, special or punitive damages.

9. Indemnity

You agree to indemnify Propzion against claims arising from your content, your transactions, your misuse of the Platform, or your violation of these Terms.

10. Termination

We may suspend or terminate accounts that breach these Terms, applicable law, or that pose risk to the Platform community. You may terminate your account at any time. Termination does not affect accrued rights or obligations.

11. Governing law & dispute resolution

These Terms are governed by the laws of England & Wales for international users, except where local mandatory law applies. Disputes are resolved by binding arbitration under the LCIA rules, seat London, save where local consumer law grants you a non-waivable right to local courts.

12. Changes to these Terms

We may update these Terms. Material changes will be notified by email and in-app banner with at least 14 days’ notice. Continued use after the effective date constitutes acceptance.

13. Contact

Legal & compliance: legal@propzion.com. General support: support@propzion.com.